TeleTest TeleTest.ca
Lab testing + treatment

Private STI testing — results in 1-3 days

Check for STIs today. No call required.

  • Licensed clinicians
  • Test at a nearby lab
  • 100% private & confidential
  • Treatment prescribed if needed

$49 • Same-day lab requisition

Get Started
Google 4.9/5 50,000+ patients Since 2021

Private STI testing — results in 1-3 days

Check for STIs today. No call required.

  • Licensed clinicians
  • Test at a nearby lab
  • 100% private & confidential
  • Treatment prescribed with your results, if needed

$49 • Same-day lab requisition

Get Started
Google 4.9/5 50,000+ patients Since 2021
9:41 AM
PATIENT PORTAL
Your STI Test Results
All Clear
Chlamydia Negative ✓
Gonorrhea Negative ✓
HIV 1 & 2 Negative ✓
Syphilis Negative ✓
Reviewed by
Dr. Sue Chen
CPSO Registered
Symptoms or Exposure?

Don't wait — get tested and treated today

If you have symptoms or a partner tested positive, you may qualify for immediate treatment while waiting for results. Early treatment prevents complications and stops transmission.

How it works

Get tested in 3 simple steps — no waiting rooms, no awkward conversations.

1

Complete a 5-minute assessment

Answer a few questions. A clinician reviews and issues your lab requisition — usually within 90 minutes.

2

Visit a lab near you

Take your requisition to any of 500+ lab locations. No appointment needed at most locations — walk in the same day.

3

Get your results & treatment

Results in 1-3 business days. If treatment is needed, we send a prescription directly to your pharmacy.

9:41 AM
PATIENT PORTAL
Your STI Test Results
All Clear
Chlamydia Negative ✓
Gonorrhea Negative ✓
HIV 1 & 2 Negative ✓
Syphilis Negative ✓
Reviewed by
Dr. Sue Chen
CPSO Registered
Since 2021

This is real healthcare.

TeleTest is more than just a telehealth app — we're a licensed Canadian medical clinic streamlining health care since 2021.

Licensed Clinicians

Registered with their provincial regulatory college

Confidential & Private

Your health information is protected under Canadian privacy legislation

500+ Labs Across Canada

We work with all major Canadian labs including LifeLabs, Dynacare and Alpha Labs

50,000+ Patients

Trusted by thousands of Canadians since 2021

HSA Eligible

Use your Health Spending Account for payment

For emergencies, call 911 or visit the nearest ER.

Skip the wait. Save the hassle.

Walk-in clinics mean long waits, awkward conversations, and scheduling around your day. With TeleTest, you skip the clinic entirely — get a lab requisition from your phone and walk into any LifeLabs or Dynacare at your convenience.

Pay $49 once for a complete clinician consultation, lab requisition, result review, and treatment prescription if needed.

$49
Complete consultation
90 min
Avg. approval time
100+
Lab locations
1-3 days
Results turnaround
Compare your options
Walk-in Clinic 1-3 hour wait
Awkward in-person questions Yes
Need to schedule around work Yes
TeleTest 5 min from home
Private online assessment
Walk-in lab visit at your convenience
Same-day prescriptions if needed
Your time saved 2+ hours

Lab fees covered by OHIP/MSP with a health card. Without OHIP/MSP, private lab fees are $50-100 (paid directly to lab).

Who is this for?

STI testing is recommended for anyone who is sexually active — especially if you have new or multiple partners.

New Partner

Starting a new relationship? Get tested together for peace of mind before becoming intimate.

Possible Exposure

Had unprotected sex or a condom break? Early testing can catch infections before symptoms appear.

Symptoms

Unusual discharge, burning, sores, or discomfort? Get tested and treated quickly.

Routine Screening

Sexually active adults should get tested regularly. Many STIs have no symptoms but are still transmissible.

Partner Notification

Been notified by a partner that they tested positive? Get tested and treated right away.

Peace of Mind

No symptoms needed. If you want to know your status, you deserve fast, confidential answers.

New Partner

Starting a new relationship? Get tested together for peace of mind before becoming intimate.

Possible Exposure

Had unprotected sex or a condom break? Early testing can catch infections before symptoms appear.

Symptoms

Unusual discharge, burning, sores, or discomfort? Get tested and treated quickly.

Routine Screening

Sexually active adults should get tested regularly. Many STIs have no symptoms but are still transmissible.

Partner Notification

Been notified by a partner that they tested positive? Get tested and treated right away.

Peace of Mind

No symptoms needed. If you want to know your status, you deserve fast, confidential answers.

Common Question

Why urine testing? What about swabs?

If you've been tested in a clinic before, you might expect a urethral swab — uncomfortable and often dreaded. The good news: urine-based testing is now the gold standard for detecting chlamydia and gonorrhea.

Modern nucleic acid amplification tests (NAATs) detect bacterial DNA in urine just as accurately as swabs — without the discomfort. You simply provide a urine sample and you're done.

No swabs needed
Same accuracy as clinic
Quick & painless
What each test requires
Chlamydia, Gonorrhea, Trichomonas
Most common bacterial STIs
Urine only
HIV, Syphilis, Hepatitis B & C
Blood-borne infections
Blood draw

Start with urine-only if needles aren't your thing — add bloodwork anytime.

What to expect at the lab

Your first visit takes 10 minutes. Here's exactly what happens.

1
Select your lab

Choose LifeLabs or Dynacare from your patient portal. We fax your requisition digitally — it's waiting when you arrive.

2
Check in

Bring your health card or photo ID. Tell the front desk: "My doctor sent a requisition for testing." That's it.

3
Provide sample

For urine-only tests, you'll use a private washroom. If bloodwork is included, a quick blood draw follows.

4
Done!

Results in 1-3 business days. We'll notify you when they're ready to view in your secure portal.

Pro tip for regular testers

If you're testing with urine samples regularly, visits are typically walk-in and brief — you're only providing a urine sample, so there's no setup for a blood draw. In and out in under 10 minutes.

Better Communication

No news is not good news here

Tired of calling clinics wondering if your results came in? With us, you see every result — positive or negative — in your secure patient portal. No chasing, no guessing.

If something comes back abnormal, we reach out via secure messaging — no awkward phone calls. You can ask questions, discuss treatment options, and get prescriptions sent to your pharmacy, all through text-based messaging.

All Results Visible

See every test result online — negative, positive, or pending. Full transparency, always.

Text-Based Follow-Up

No phone tag or video calls. Discuss results and treatment through secure messaging.

Rx to Your Pharmacy

If treatment is needed, prescriptions go directly to your chosen pharmacy. Pick up same day.

Instant Notifications

Get email or SMS alerts the moment your results are ready. No waiting by the phone.

Real scenarios, real solutions

See how TeleTest fits different situations

"I test every 3 months. I request a requisition online, pop into LifeLabs on my lunch break, give a urine sample, and I'm out in 5 minutes. Results come to my portal — no phone calls."

"We both wanted to get tested before becoming intimate. I got my requisition that evening, went to the lab the next morning, and had results in 2 days. Peace of mind for both of us."

"A condom broke and I was panicking. I filled out the assessment at midnight, and because I had symptoms, the doctor started me on antibiotics right away — before results even came back."

"I didn't want this on my family doctor's records. Nothing gets shared unless I ask. When I tested positive, the follow-up was all through secure messaging — no awkward phone calls."

"I hate needles, so I've avoided testing for years. I didn't know you could test for chlamydia and gonorrhea with just urine. It was painless — at least now I know my status."

"I had concerns about my partner. TeleTest let me get tested privately — no awkward conversations. You should be able to test whenever you want, as often as you want. That's your right."

Need treatment now?

If you have symptoms or a partner tested positive, treatment can start immediately — even before your results come back.

Partner tested positive

If your partner has a confirmed case of chlamydia, gonorrhea, or trich, you likely have it too. We can prescribe treatment immediately — no need to wait for your own results.

You have symptoms

Discharge, burning when you pee, pain, or unusual sores after a new encounter? Treatment can start right away while we confirm with testing.

Why treat early?

Untreated STIs can cause pelvic inflammatory disease, infertility, and increased HIV transmission risk. Early treatment stops the infection and prevents spreading to partners.

STIs are more common than you think

Rates in Canada are rising — routine testing is the only way to know your status

104,000+
Chlamydia cases

Reported in Canada (2021)

32,000+
Gonorrhea cases

Reported in Canada (2021)

11,500+
Syphilis cases

5x increase since 2012

15-29
Highest risk age

2/3 of all cases

Source: Public Health Agency of Canada, 2021 Surveillance Data

What we test for

Comprehensive testing panels tailored to your situation and risk factors.

Standard Panel

  • Chlamydia (CT)
  • Gonorrhea (GC)
  • HIV (1 & 2)
  • Syphilis (VDRL)
  • Trichomonas (♀ standard, ♂ on request)
  • Hepatitis B & C *

* Based on risk factors (covered by OHIP/MSP if eligible)

Additional STI Tests

View all tests

Symptom-Based Testing

  • UTI testing — included if you have urinary symptoms (burning, frequency, urgency)
  • BV/yeast swab — for females with vaginal symptoms (discharge, odour, itchiness). LifeLabs provides a self-swab kit to complete privately in the bathroom. You can decline if you prefer not to self-collect.

Standard Panel

  • Chlamydia (CT)
  • Gonorrhea (GC)
  • HIV (1 & 2)
  • Syphilis (VDRL)
  • Trichomonas (♀ standard, ♂ on request)
  • Hepatitis B & C *

* Based on risk factors

Additional STI Tests

View all tests

Symptom-Based

  • UTI testing — if urinary symptoms
  • BV/yeast swab — self-swab at LifeLabs (you can decline)

Not sure what to test for? Our clinicians recommend the right tests based on your situation.

Timing matters

When to test after exposure

Testing too early may miss an infection. Here's how long to wait for accurate results.

Blood Test Earliest For Certainty
HIV 4 wks 12 wks
Syphilis 4 wks 12 wks
Hep B 4 wks 6 mo
Hep C 6 wks 6 mo
Herpes 4 wks 3-6 mo
Never been tested before?

If you've had past partners but never tested, you can do the full panel now — no need to wait. Window periods only apply to recent exposures.

Is this right for you?

Our service is designed for straightforward STI testing and treatment.

Good candidates

  • Sexually active adults wanting routine screening
  • New relationship — testing before becoming intimate
  • Possible exposure — unprotected sex or condom failure
  • Symptoms like discharge, burning, or sores
  • Partner notification — need to get tested quickly
  • Canadian residents 18+

Not suitable for

  • Severe symptoms (abdominal/pelvic pain) — go to ER
  • HIV PEP (post-exposure) — go to ER within 72 hours
  • Syphilis treatment (requires injection in-person)
  • Under 18 or outside Canada

Looking for HIV prevention? We offer PrEP for ongoing protection.

Confidential, Secure & Judgment-Free

Sexual health is personal — we get it. Your results stay between you and your clinician. We never share with family doctors unless you ask, and negative results are never reported to anyone.

No awkward conversations
256-bit encryption
Discreet billing
Nothing sent to family doctor

TeleTest reviews from real patients

Since launching in July 2021 we've helped 50,000+ Canadians.

Very user-friendly and extremely fast response from doctor for testing and medical consultation. Definite recommend.

Serenoa

Easy, quick and informative. Makes acquiring lab requisitions much easier as I don't have time to visit doctors in person.

Ryan

So convenient! Super quick and the fact that you get tested and your results within 24 hours is amazing. Worth the $

Jada

Fast and easy results. Website easy to navigate and lots of communication. Highly recommended!

Timothy

So much better than having to wait 8 hours in a walk in. Thank you for this service!

Jess

Simple, fast and easy to use service. Highly recommend!

Andrea

Quick, convenient and reliable. No waiting rooms, no awkward conversations.

Melissa

Very professional, efficient and quick results. The privacy aspect was exactly what I needed.

Marcus
4.9/5

Did you know?

Facts about STIs in Canada that might surprise you

Most STIs have zero symptoms

Up to 70% of chlamydia cases in women and 50% in men show no symptoms at all. You can have an infection and spread it without knowing.

Syphilis rates up 5x since 2012

Syphilis cases in Canada have increased 5-fold — from 2,000 in 2012 to over 11,500 in 2021. This isn't history — it's a current outbreak.

Most STIs are easily curable

Chlamydia, gonorrhea, and syphilis are all bacterial infections treated with antibiotics. Caught early, treatment is quick and effective.

HIV: Undetectable = Untransmittable

With treatment, HIV can be suppressed to undetectable levels. Science confirms: undetectable means zero risk of sexual transmission.

Untreated STIs can affect fertility

Chlamydia and gonorrhea can cause pelvic inflammatory disease in women and epididymitis in men — both can lead to infertility if untreated.

Oral sex isn't "safe" sex

Gonorrhea, chlamydia, syphilis, herpes, and HPV can all be transmitted through oral sex. Throat infections are often symptom-free.

Urine tests miss throat & rectal infections

Standard urine tests only detect genital infections. If you've had oral or anal sex, you need site-specific swab testing.

Ages 15-29 account for 2/3 of cases

Young adults are disproportionately affected. If you're sexually active in this age group, routine testing every 6-12 months is recommended.

Condoms reduce risk, but don't eliminate it

Condoms significantly reduce STI transmission but don't cover everything. Herpes, HPV, and syphilis can spread through skin contact.

Sources: Public Health Agency of Canada, CDC, WHO, NIH

Before you buy a home kit

Home kits vs. lab testing — what's the difference?

Mail-order STI kits seem convenient, but there are real trade-offs that affect your results and care.

TeleTest Mail-Order Kits
Lab qualityLab LifeLabs / DynacareLifeLabs Variable qualityVariable
Blood testsBlood Full panel (HIV, Hep, Syphilis)Full panel Often HIV onlyHIV only
If you test positiveIf + Same-day prescriptionSame-day Rx Find your own doctorFind a doc
Sample collectionCollection Professional phlebotomistPro lab Self-collected at homeSelf
Privacy Privacy protectedPrivate Discreet packagingDiscreet

What about our swab kits?

Our optional oral/anal swab kits are self-collected at home for convenience — but they're processed at the same accredited labs (LifeLabs, Dynacare) as all our testing. Best of both worlds.

Protect yourself before exposure

Vaccines can prevent some of the most serious sexually transmitted infections

Hepatitis B Vaccine

3-dose series
  • Prevents liver cancer — Hep B is 50-100x more infectious than HIV
  • Lifelong protection — Most people maintain immunity for 20+ years
  • Recommended for — Sexually active adults, healthcare workers, travelers
Get vaccinated

HPV Vaccine

2 or 3-dose series
  • Prevents 9 HPV strains — Including those causing 90% of cervical cancers
  • Protects all genders — Also prevents genital warts and anal/throat cancers
  • We vaccinate 45+ — Even if you're older or had HPV, the vaccine helps prevent new strains
Get vaccinated

Find a lab near you

Your requisition works at any LifeLabs, Dynacare, or Alpha Labs location in Ontario and BC. We can send it directly to your preferred lab, or you can take a digital copy with you.

  • No appointment needed at most locations
  • Requisition sent directly or download a copy
  • Results delivered to your patient portal
Find the closest lab
Labs near you 3 nearby
LifeLabs
0.8 km · Open until 5:00 PM
Dynacare
1.2 km · Open until 6:00 PM
LifeLabs
2.1 km · Open until 4:00 PM

What if I test positive?

We handle everything — no additional appointments needed

Clinician Reviews Results

A licensed clinician reviews every test result and determines the appropriate treatment for your situation.

Treatment Prescribed

If treatment is needed, we send a prescription directly to your pharmacy — no extra appointment required.

Ongoing Support

Have questions? Chat with our care team through your secure patient portal anytime.

Time-Sensitive

Had a Recent Exposure?

If you've had unprotected sex in the last 72 hours, you may be eligible for preventive antibiotics that can reduce your risk of bacterial STIs by up to 87%.

90% approved in 90 min
Same-day pharmacy pickup
Learn More

Effectiveness Window

0-24 hrs — Best
24-48 hrs — Good
48-72 hrs — OK
>72 hrs — Too late

Ready to get answers?

Take a 5-minute private assessment. No phone calls, no waiting rooms, no awkward conversations.

Get Started — from $49

Requisition in ~90 minutes • Results in 1-3 days

100% confidential • Same labs as your family doctor • HSA eligible

Frequently asked questions

Everything you need to know about STI testing with TeleTest.

You can likely go to the lab today. The vast majority of patients receive their lab requisition within 90 minutes of submitting their intake (9AM – 9PM, 7 days/week). No waiting rooms, no appointments — as soon as our clinician reviews your intake, the requisition is sent to your phone. Walk into any LifeLabs, Dynacare, or Alpha Labs immediately.

No. Our service is primarily text-based — you answer medical questions via our secure portal. There's no need for a live video or phone call for standard STI testing, making the process faster and more comfortable.

Because messaging-based healthcare is still new to most Ontarians. Before the pandemic, getting a lab requisition meant booking an appointment, waiting weeks, and sitting in a clinic for 10 minutes of face time. That model made sense when it was the only option — but it was never the only possible option. Virtual care and asynchronous messaging now let physicians review your information, order tests, and prescribe treatment without you ever leaving your home. It's faster, more private, and just as safe — the same licensed doctors, the same accredited labs. Once you try it, you'll wonder why healthcare ever worked any other way.

We'll help you figure it out. During your intake, you'll answer a few questions about your situation — recent exposures, symptoms, and what you're looking for. Based on your answers, a licensed clinician recommends the appropriate tests. You're never guessing on your own, and you won't pay for tests you don't need.

The $49 fee covers our secure messaging platform, which allows you to access a clinician remotely without an appointment — this service isn't funded by OHIP/MSP. The actual lab tests (blood work and urine samples) are fully covered by OHIP/MSP. You won't be charged by the lab for standard STI testing.

Yes, we welcome uninsured patients. You'll pay the TeleTest platform fee ($49) plus private lab fees (paid directly to the lab). A standard STI panel typically costs $50–$100 at the lab. If you have UHIP or private insurance, we provide receipts for reimbursement claims.

Not unless you want them to. We don't fax results to your family doctor unless you explicitly ask us to. The only exception: by law, only positive results for certain infections (Chlamydia, Gonorrhea, HIV, Syphilis) must be reported to public health authorities (Public Health Ontario or BCCDC) for contact tracing — negative results are never reported. This happens regardless of where you get tested.

Yes. When you arrive at the lab, you can choose not to show your health card and instead pay the private lab fee ($50–$100) out-of-pocket. This prevents your results from being associated with your health card in provincial laboratory systems — meaning they won't be linked to your health card number if your doctor searches based on your health card. Other healthcare providers can only access these results if they explicitly search for your name. Important: TeleTest does not offer fully anonymous testing. Only positive results for gonorrhea, chlamydia, HIV, syphilis, and hepatitis B/C are reported to public health with your name and contact information — negative results stay completely private and are never reported to anyone (including your family doctor).

Swab kits are only for oral and rectal screening. Urine tests miss infections in the throat or rectum — a swab is required. Most patients prefer not to have a doctor perform these, so we mail a discreet kit to your home for private collection. You then drop it off at the lab. All other testing is done at the lab: urine samples for chlamydia, gonorrhea, and trichomonas, plus bloodwork for HIV, syphilis, hepatitis, and other STIs. We use accredited labs (LifeLabs, Dynacare) — the same ones your family doctor uses — ensuring the highest quality, clinically validated results.

Yes. If you've been exposed to a confirmed case of Chlamydia, Gonorrhea, or Trichomonas, tell us in your intake. Our clinicians can prescribe treatment immediately — you don't have to wait for your own test results to start healing.

No, you can pick it up immediately. We transmit prescriptions electronically to any pharmacy of your choice in Ontario and BC. Walk into your local Shoppers, Rexall, or any pharmacy and pick up your medication the same day.

Yes — we've been operating since 2021 with over 50,000 patient visits. TeleTest is run by licensed Canadian clinicians registered with their provincial regulatory colleges. We use the same accredited labs (LifeLabs, Dynacare) as your family doctor. Your health information is protected under Canadian privacy legislation, and we follow the same privacy and security standards as any medical clinic.

No — testing doesn't require treatment. Many people just want to know their status for peace of mind, before a new relationship, or as part of routine health. You're under no obligation to receive treatment through us. If you do test positive, our clinicians will discuss your options via secure messaging.

We can test for syphilis, but treatment requires an in-person injection. Syphilis treatment must be administered by a healthcare provider in person. If you test positive, we'll help connect you with appropriate in-person care for treatment.

PEP is emergency treatment after exposure; PrEP is ongoing prevention. PEP (post-exposure prophylaxis) must be started within 72 hours of a potential HIV exposure — this is an emergency and you should go to the ER immediately. PrEP (pre-exposure prophylaxis) is a daily or on-demand medication for people at ongoing risk of HIV. We offer PrEP prescriptions, but we do not provide PEP.

You'll receive an email notification. When your results are available, we'll send an email letting you know to log in to your secure patient portal to view them. Important: Make sure to check your spam/junk folder and add our email to your contacts so you don't miss the notification. Results typically arrive 1-3 business days after your lab visit.

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