Medication Renewal Program

You sign up once for our subscription program. Each time you need a prescription renewed, you complete a short renewal request and answer a few medical questions.

Our physicians review your request, adjust your prescription if needed, and arrange a real-time messaging chat if counselling is required.

Each prescription category is completed in one renewal consultation. For example:

• If you take 3 blood pressure medications, it's one renewal consultation.
• If you're on both blood pressure medication and cholesterol medication, that would be two renewal consultation.
• Renewal consultations are completely free for a limited time while we launch the program.
• We plan on charging $20 per renewal consultation in the future (targeting February 2026).

Yes, in many cases. If your diabetes or eczema isn't well controlled, we may recommend adding or adjusting treatment.

However, there are some restrictions:

• Blood pressure medications: we cannot increase doses without in-person verification at a local clinic.
• Certain categories (e.g., testosterone therapy): we can only renew medications previously prescribed by a physician.

No. Medications are tied to specific conditions and panels. For example:

• Cephalexin is covered for urinary tract infections (UTIs) and can be prescribed if you have a current or suspected UTI.
• It is not covered if you're simply concerned about a different infection (e.g., a staph skin infection).

Each medication we provide is linked to the appropriate diagnosis panel, which you can review on our Prescription Renewal Program FAQ page.