Everything you need to know about the Medication Renewal Program
Learn about how the program works and what to expect.
You sign up once for our annual program ($99/year). Each time you need a prescription renewed, you complete a short renewal request and answer a few medical questions.
Our physicians review your request, adjust your prescription if needed, and arrange a real-time messaging chat if counselling is required.
We provide renewals and care adjustments for a wide range of conditions, including:
Not always. Beyond renewals, we also help optimize your treatment by:
Understand our transparent pricing structure.
No. The program fee is $13/month charged every 3 months (i.e. $39 every 3 months) and each renewal request is $20free for a limited time while we introduce the program.
The program fee includes all eligible medication categories.
Each prescription category is completed in one renewal consultation. For example:
What medications we cover and how coverage works.
Yes. For some categories we can start treatment even if you've never been prescribed before — for example PrEP, erectile dysfunction, hair loss, or weight loss medications.
You can begin by selecting the relevant panel from our main page, then completing the intake. Our physicians will review your request and advise if you're eligible.
No. Medications are tied to specific conditions and panels. For example:
Each medication we provide is linked to the appropriate diagnosis panel.
Yes, in many cases. If your diabetes or eczema isn't well controlled, we may recommend adding or adjusting treatment.
However, there are some restrictions:
If we are renewing a medication originally prescribed elsewhere, you'll need to provide evidence of a past prescription. Acceptable forms include:
👉 If the medication was originally prescribed by us, no proof is required.
Sometimes we need lab results before renewing or adjusting medications. Examples include:
If required, we'll arrange these separately.
How the renewal process works and what to expect.
Who can use the program and what's required.
Detailed information about specific medical conditions and treatments.
No, we cannot increase blood pressure medication doses without in-person verification at a local clinic.
However, we can:
For diabetes medication renewals, we typically need:
If your diabetes isn't well controlled, we may recommend adding or adjusting treatment.
Yes, we typically need a recent lipid panel (cholesterol test) to ensure your treatment is effective and safe.
The lipid panel measures:
If required, we'll arrange lab testing for you.
Yes, we can adjust thyroid medication doses based on your TSH (thyroid stimulating hormone) levels.
You'll need a recent TSH test to ensure we're prescribing the correct dose. If your TSH is out of range, we may increase or decrease your levothyroxine dose accordingly.
No, for testosterone therapy we can only renew medications previously prescribed by a physician.
If you've never been on testosterone therapy before, you'll need:
Once you've been started on testosterone by another physician, we can provide renewals and monitoring.
Yes, we can initiate erectile dysfunction medications (like Sildenafil, Tadalafil, or Vardenafil) even if you've never been prescribed them before.
You'll complete an intake form, and our physicians will review your medical history to ensure these medications are safe and appropriate for you.
Yes, we can prescribe GLP-1 medications for weight loss, including:
Our physicians will review your medical history, BMI, and weight loss goals to determine if you're a suitable candidate. We'll also provide guidance on dosing, side effects, and monitoring.
Yes, if your eczema or psoriasis isn't well controlled, we can:
We'll review your current treatment and symptoms to optimize your care.
Yes, we can treat uncomplicated urinary tract infections (UTIs) and certain STIs.
For UTIs:
For STIs:
Yes, we can renew oral contraceptive prescriptions including brands like Alesse, Yasmin, Ortho Tri-Cyclen, and Marvelon.
We'll review your medical history and may require blood pressure monitoring to ensure safe continuation of birth control.
Yes, we can renew inhaler and allergy medication prescriptions for stable conditions, including:
If your asthma is not well controlled, we may adjust your treatment or refer you for in-person assessment.
Yes, we can prescribe hair loss medications including:
You'll complete an intake form, and our physicians will assess if you're a suitable candidate for hair loss treatment.
Yes, we can initiate PrEP (pre-exposure prophylaxis) for HIV prevention.
The process includes:
Yes, we can prescribe gout medications including:
We may need to review your uric acid levels and kidney function before prescribing or adjusting gout medications.
We can prescribe several smoking cessation medications:
Our physicians will help you choose the best option based on your medical history and smoking habits.
We offer several vaccines including:
Contact us to arrange vaccination appointments.
Join our prescription renewal program today for just $13/month.
Join Renewal Program