90% Approved Within 90 Minutes

Fast, Private Treatment for Cold Sores & Herpes

Get a prescription for cold sores or genital herpes without the clinic visit. Shorten your outbreak, reduce discomfort, and protect your partners.

  • Proven medications: Valacyclovir, Acyclovir, or Famciclovir
  • 100% private: No awkward conversations at a clinic
  • Start treatment fast: Earlier treatment = shorter outbreaks
Licensed Canadian Clinicians Privacy Legislation Compliant
Available in: 🍁 Ontario, BC, Alberta, Manitoba, and Saskatchewan 🍁 British Columbia
Treatment Options
Cold Sores Genital Herpes Take When Needed Daily Prevention
Turnaround 90 min
Privacy 100% Confidential
Your Choice
Any pharmacy in Canada
Cold Sores & Genital Herpes
Proven antiviral treatment
Turnaround
90 min
Privacy
100%
Pickup
Any Pharmacy

How It Works β€” 3 Simple Steps

Get treated without leaving home

1
Complete Your Consultation

Answer questions about your symptoms and medical history. Takes 3-5 minutes.

2
Physician Reviews Your Case

A licensed Canadian physician reviews your information and confirms your treatment plan.

3
Pick Up Your Prescription

Prescription sent to your pharmacy. Pick up same day or get delivery.

Since 2021
50,000+ Patients
Provincially licensed clinicians
Secure & Private
90%
approved
Fast Treatment

90% of patients approved within 90 minutes

Patients with a confirmed physician diagnosis or prior treatment history are typically approved within 90 minutes during operating hours (9AM–9PM, 7 days a week).

Same-day pharmacy pickup
No video calls required
Text-based consultation
Get Started

Takes ~5 minutes

Two Ways to Treat

Choose the approach that fits your life

Take When Needed

Treat outbreaks as they happen
Good for you if: You get occasional outbreaks (less than 6 per year)
What it does: Shortens your outbreak and reduces discomfort when taken early
How you take it: 1–5 days of medication at the first sign of tingling, itching, or a sore
Tip: Keep medication on hand so you can start right away when you feel symptoms coming

Daily Prevention

Stop outbreaks before they start
Good for you if: You get frequent outbreaks (6+ per year) or want to protect a partner
What it does: Reduces outbreaks by 70–80% and cuts transmission risk by about half
Is it safe long-term? Yes β€” no routine blood tests needed for most healthy adults
For couples: Especially helpful if your partner doesn't have herpes
9:41 AM
DR. CHEN, MD
Your Prescription
Approved

Sent to your pharmacy

Valacyclovir 500mg
Take twice daily Β· 30 tablets
Shoppers Drug Mart
Ready for pickup today
Approved in 47 minutes
Easy refills available
Request anytime from your portal
Instructions
Start medication at first sign of tingling.
Since 2021

This is real healthcare.

TeleTest isn't a "telehealth app" β€” we're a licensed Canadian medical clinic providing discreet herpes treatment since 2021. Our clinicians are registered with the applicable provincial regulatory colleges that oversee medical practice where they provide care.

  • Prescriptions accepted everywhere β€” any pharmacy in Ontario, BC, Alberta, Manitoba, or Saskatchewan can fill our prescriptions, just like any other doctor's
  • Same medications, no judgment β€” Valacyclovir, Acyclovir, Famciclovir prescribed confidentially
  • Confidential records β€” your health information stays private and is never shared without your consent
  • Not an emergency service β€” for emergencies, always call 911 or visit your nearest ER
Provincially licensed

All clinicians are registered with their applicable provincial regulatory college

Privacy Legislation Compliant

Your health data is protected under provincial privacy legislation (PHIPA in Ontario, PIPA in BC)

50,000+ Patients

Trusted by 50,000+ patients across Ontario, BC, and Alberta since 2021

100% Discreet

No video calls, no waiting rooms β€” completely private consultations

Medications We Prescribe

All are Health Canada approved antivirals for treating HSV-1 and HSV-2

Valacyclovir

Most commonly prescribed. Converts to acyclovir in the body with better absorption β€” fewer pills per day.

First choice for most patients
Acyclovir

The original antiviral for herpes. Effective but requires more frequent dosing. Most affordable option.

Cost-effective choice
Famciclovir

Alternative antiviral with similar effectiveness. Good option if you've had side effects with others.

Alternative option

Complete Treatment Regimens

Health Canada approved dosing for Valacyclovir, Acyclovir, and Famciclovir

Medication Cold Sores Genital (Episodic) Suppressive (Daily)
Valacyclovir
Most prescribed
2000mg twice daily
Γ— 1 day (2 doses total)
500mg twice daily
Γ— 3 days
500mg once daily
or 1000mg for partner protection
Acyclovir
Budget option
400mg three times daily
Γ— 5 days
800mg twice daily
Γ— 5 days
400mg twice daily
ongoing
Famciclovir
Alternative
Not typically used 1000mg twice daily
Γ— 1 day (2 doses)
250mg twice daily
ongoing

Start treatment early: Antivirals work best when started within 48-72 hours of symptom onset.

Topical Options

For those who prefer creams over pills
Acyclovir 5% Cream (Zovirax)

Cold sores: Apply 5 times daily for 4 days

Genital: Apply 6 times daily for 7 days

Request Zovirax
Docosanol 10% (Abreva)

OTC option for cold sores only

Less effective than prescription antivirals

Pro tip: Oral antivirals are generally more effective than topicals. Topical creams work best when combined with oral medication, not as a replacement.

Side Effects

What to expect from antiviral medications

Most people tolerate these medications well. Side effects are usually mild and go away on their own. Common side effects include:

Common (1 in 10 people)
  • Headache
  • Nausea or upset stomach
  • Dizziness
Less Common
  • Tiredness
  • Stomach pain
  • Skin rash (rare β€” stop medication and contact a doctor)
When to Seek Medical Attention

These are rare but serious. Contact a doctor right away if you experience:

  • Signs of kidney problems: decreased urination, swelling in ankles/feet, unusual tiredness
  • Unusual bruising, bleeding, or signs of infection
  • Confusion or changes in thinking (very rare, more common in older adults or people with kidney problems)
Tip: Stay Hydrated

Drinking plenty of water while taking antivirals helps your kidneys process the medication. This is especially important if you're taking higher doses or have any kidney concerns.

Suppressive Therapy: A Closer Look

Daily medication to prevent outbreaks and reduce transmission

What is Suppressive Therapy?

Suppressive therapy means taking a low dose of antiviral medication every day β€” not just during outbreaks. By keeping the medication in your system continuously, it prevents the virus from reactivating, which means fewer outbreaks and lower transmission risk to partners. It's safe for long-term use and can be stopped anytime without rebound effects.

When Suppressive Therapy Makes Sense
  • Frequent outbreaks β€” 6 or more per year
  • Severe or prolonged outbreaks β€” lasting more than 2 weeks
  • Psychological impact β€” anxiety about outbreaks affecting quality of life
  • Partner protection β€” your partner has tested negative for herpes
  • New relationship β€” want to minimize transmission risk
  • Weakened immune system β€” health conditions that may make outbreaks worse
Suppressive Dosing Options
70-80%

Reduction in symptomatic outbreaks

~50%

Reduction in transmission to partners

Safe

For long-term daily use in healthy adults

Planning Ahead? Timing Matters

If you're starting suppressive therapy before a new relationship, research suggests it takes approximately 5 days of daily antiviral use to achieve suppression of viral shedding. Similarly, shedding may return within 5 days of stopping therapy.

Source: Journal of Infectious Diseases β€” Discuss timing with your physician to determine what's appropriate for your situation.

Can I Stop Suppressive Therapy?

Yes. Many people take suppressive therapy for 6-12 months, then stop to see if outbreaks have naturally decreased. Herpes outbreaks typically become less frequent over time. You can always restart if needed β€” there's no "rebound" effect from stopping.

Tired of frequent outbreaks? Ask about daily suppressive therapy.

Request Daily Suppressive Therapy

Understanding Herpes

The facts you need to know

Two Types, Same Family

HSV-1 typically causes cold sores. HSV-2 typically causes genital herpes. But either type can infect either location.

Often Silent

Most people don't know they have it β€” symptoms are often mild or absent. When they appear, expect blisters or sores that heal in 2–4 weeks.

Treatable, Not Curable

The virus stays inactive in nerve cells and can reactivate. Antivirals make outbreaks shorter, less severe, and less frequent.

Types of Herpes We Treat

Select a condition to learn more

HSV-1 (usually) Can also be HSV-2

Fluid-filled blisters on or around the lips and mouth. You often feel tingling, itching, or burning before they appear.

Common Triggers
  • Stress, fatigue, illness
  • Sun exposure
  • Hormonal changes
  • Dental work or facial trauma
  • Waxing, laser, or Botox
Treatment

Antivirals shorten outbreaks by 1-2 days when started at first tingle. Many keep meds on hand.

Quick Facts
Canadians with HSV-1 ~70%
Untreated duration 7-10 days
With antivirals 4-5 days
Treat Cold Sores Now
HSV-2 (usually) HSV-1 increasing

Painful blisters or ulcers in the genital/anal area. Many people have no noticeable symptoms β€” the virus can spread even without visible sores.

Symptoms
  • Blisters or ulcers
  • Tingling in legs/hips/buttocks
  • Flu-like symptoms (first outbreak)
  • Painful urination
Over Time

First outbreaks are most severe. Recurrences become less frequent. Suppressive therapy reduces outbreaks by 70-80%.

Partner Protection
Asymptomatic shedding: Virus can spread without visible symptoms β€” this causes most transmissions.
Daily therapy: Reduces transmission by ~48%. Combined with condoms = even lower risk.
Note: Uninfected partner taking antivirals has not been shown to prevent infection.
Get Daily Protection
HSV-1 or HSV-2 Contact sports

Also called "wrestler's herpes" or "mat herpes" β€” spread through direct skin-to-skin contact during wrestling, rugby, MMA, and other contact sports.

Common Locations
  • Face, neck, ears (most common)
  • Arms and hands
  • Trunk and torso
Symptoms
  • Clusters of painful blisters
  • Tingling before outbreak
  • Fever, sore throat (first time)
For Athletes
Competition rules: Most orgs require 72 hrs lesion-free + 5 days on antivirals before competing.
Prevention: Daily Valacyclovir 500mg recommended for competitive athletes.
Highly contagious: Can spread quickly through teams. Don't train with active sores.
Get Cleared to Compete

Managing Outbreaks

Beyond medication: practical tips for comfort and faster healing

Avoid During Outbreaks

Sexual contact (including oral) until sores are completely healed. Sharing towels or razors.

Wash hands frequently

Currently dealing with an outbreak?

Get Treatment Now β€” Most Approved in 90 Minutes

HSV-1 vs HSV-2: Beyond the Basics

Location doesn't define the virus β€” here's what really matters

The Old "Oral vs Genital" Distinction Is Outdated

While HSV-1 traditionally causes oral herpes and HSV-2 causes genital herpes, either type can infect either location. In fact, HSV-1 is now the leading cause of new genital herpes cases in young adults β€” typically transmitted through oral sex. The virus type matters more for predicting recurrence patterns than for determining treatment.

1

HSV-1

~70% of Canadians by age 44

How you likely got it: Often in childhood from a parent's kiss or shared drink during an active cold sore

  • Oral outbreaks: Average 1-2 per year, often triggered by stress, sun, or illness
  • If genital: Recurs less often than HSV-2 genital (typically <1 outbreak/year)
  • Shedding: Less frequent asymptomatic shedding than HSV-2
2

HSV-2

~20% of adults (often undiagnosed)

How you likely got it: Sexual contact in adulthood; 2x more common in women

  • Genital outbreaks: 4-6 in first year, decreasing over time; first outbreak is usually worst
  • If oral: Rare, and recurs very infrequently if it does occur
  • Shedding: More frequent asymptomatic shedding (10-20% of days)

Good news: The same antiviral medications (Valacyclovir, Acyclovir, Famciclovir) work equally well for both HSV-1 and HSV-2, regardless of location.

Who Is This For?

This service is designed for people in these situations

Already Diagnosed

You've been told you have herpes by a doctor, or had a positive swab test. You know what your outbreaks feel like.

Having an Outbreak

You're experiencing symptoms right now β€” tingling, sores, or discomfort β€” and want to start treatment quickly.

Want Prevention

You get frequent outbreaks and want daily medication to reduce them, or you want to protect a partner.

Need a Refill

You've taken these medications before and just need a prescription renewal without the clinic visit.

Value Privacy

You'd rather handle this from home than have an awkward conversation at a walk-in clinic.

Short on Time

You don't have time to wait for a doctor's appointment. Complete your assessment in 5 minutes, get treated same day.

Interested in comprehensive STI testing? We offer full STI panels including chlamydia, gonorrhea, syphilis, HIV, and more. Learn about STI testing β†’

Frequently Asked Questions

The sooner you start treatment, the better it works. Ideally, you should start medication within 48-72 hours of symptoms appearing β€” or at the first warning signs like tingling, itching, or burning. That's why many people keep medication on hand so they can start right away.

Both medications work well. Valacyclovir is absorbed better by your body, so you take fewer pills per day. Acyclovir needs to be taken more often but is usually less expensive. Our physician will help you choose the best option.

We need either a previous doctor's diagnosis or a positive swab test to prescribe herpes treatment. This makes sure you're getting the right treatment. If you've never been tested, you can get a swab test during an active outbreak at a walk-in clinic. Blood tests for herpes screening aren't recommended because they often give false positives.

Yes, taking Valacyclovir or Acyclovir every day is safe for long-term use in most healthy adults. Studies have followed patients taking these medications daily for years with no major safety issues. You don't usually need regular blood tests. However, if you have kidney problems, your dose may need to be adjusted.

The consultation fee is $49. Medication costs depend on the pharmacy, but generic Valacyclovir usually costs $15-40 for treating an outbreak, or $30-60 per month for daily use. Many insurance plans cover these medications. We give you a receipt you can submit to your insurance for reimbursement.

Your consultation with TeleTest is confidential and is not automatically shared with your family doctor or other healthcare providers. We only share information if you explicitly request it. Pharmacy records are separate β€” if privacy is important, you may want to choose a pharmacy you don't regularly use.

Not unless you want them to. We don't send information to your family doctor unless you specifically ask us to. Your prescription goes directly to the pharmacy you choose.

No. Our service is text-based β€” you answer questions through our secure portal. There's no video or phone call needed, which makes the process faster and more private.

Most patients are approved within 90 minutes during operating hours (9AM–9PM, 7 days a week). Once approved, your prescription is sent electronically to your pharmacy and you can pick it up the same day.

No, you can pick it up right away. We send prescriptions electronically to any pharmacy of your choice in Ontario, BC, Alberta, Manitoba, and Saskatchewan. Walk into your local Shoppers, Rexall, or any pharmacy and pick up your medication the same day.

Yes β€” we've been operating since 2021 with over 50,000 patient visits. TeleTest is staffed by provincially-licensed clinicians. Your health information is protected under provincial privacy legislation (PHIPA in Ontario, PIPA in BC), and we follow the same privacy and security standards as any medical clinic.

The $49 fee covers our secure messaging platform, which lets you access a physician remotely without an appointment β€” this service isn't funded by provincial health insurance. The consultation fee covers physician review, prescription (if appropriate), and follow-up messaging. Medication costs are separate and paid at the pharmacy.

Have more questions? Our clinicians are here to help.

Ask a Physician β€” $49

Herpes in Canada: The Numbers

Based on research from provincial public health authorities, PHAC, and WHO

67%

of Canadians under 50 have HSV-1

14%

of Canadians aged 14-59 have HSV-2

80%

of people with herpes are undiagnosed

2x

more common in women than men (HSV-2)

Ontario-Specific Insights
  • Ontario follows national trends with approximately 1 in 7 adults carrying HSV-2
  • Rates are higher in urban centers (Toronto, Ottawa) compared to rural areas
  • HSV-1 genital infections are increasing, particularly in young adults aged 20-29
  • Most new genital herpes cases in Ontario are now caused by HSV-1 (via oral-genital transmission)

Sources: WHO Global Herpes Report 2022, PHAC STI Surveillance, provincial public health authorities

Herpes Testing Options

PCR swabs are the most accurate β€” blood tests have limitations

Recommended
PCR Swab Test
Most accurate method
Identifies HSV-1 vs HSV-2
Results in 1-3 days
Best within 72 hours of sore appearing

Because the swab is taken directly from the sore, we know exactly where your infection is:

  • Swab on your lip? β†’ You have oral herpes
  • Swab on genitals? β†’ You have genital herpes
  • This tells you where outbreaks will happen and how to prevent spreading it
Limited Use
Blood Test (IgG)
Up to 10% false-positive rate
Can't pinpoint infection location
Can't tell new vs old infection
Takes 4-12 weeks after exposure [ref]

Blood tests detect antibodies your immune system made β€” not the virus itself:

  • Antibodies travel throughout your bloodstream
  • A positive result only means you were infected somewhere β€” could be mouth, genitals, or elsewhere
  • You won't know where future outbreaks might occur
  • Many people have HSV-1 antibodies from childhood cold sores but think it means genital herpes
Where to Get a PCR Swab
Walk-in clinic
Family doctor
Not LifeLabs
Not Dynacare

Go while you have an active sore β€” swab works best within 72 hours

1
Visit clinic With active sore
2
Request PCR Ask for HSV swab
3
Quick swab Takes seconds
4
Get results 1-3 days
Older sores may give false negatives β€” test again during next outbreak if needed
Which Test Do I Need?
Get a Swab Test If...
  • You have active sores right now
  • You feel tingling or burning
  • You need to know the location
Get a Blood Test If...
  • You've never been tested
  • Your partner has herpes
  • Recurring symptoms but negative swabs
Partner Considerations
Same strain? You can't give each other what you both have.
Different status? Infected partner should take daily antivirals + use condoms.
~70% of Canadians have HSV-1 by age 40 β€” a positive blood test is common and doesn't mean genital herpes
Want to Know Your HSV Status?

Request an HSV IgG blood test β€” done at your local lab, results uploaded to your patient portal.

Request HSV Blood Test β€” $49

Living with Herpes: Beyond the Stigma

Herpes carries more social stigma than medical significance. The reality is that it's an extremely common, manageable condition that rarely causes serious health problems in healthy adults.

You're Not Alone

More than 1 in 6 Canadians has genital herpes. People with herpes lead completely normal lives with relationships, families, and careers unaffected by their diagnosis.

Disclosure & Relationships

Many couples where one partner has herpes and the other doesn't remain together for years without transmission, especially with suppressive therapy and safe practices.

Take Control

With antiviral medication, you can reduce outbreak frequency by up to 80% and cut transmission risk in half. Many people on suppressive therapy rarely if ever have outbreaks.

Mental Health Matters

The emotional impact of diagnosis often outweighs the physical. If you're struggling, know that feelings of shame or anxiety are common β€” and they do get better with time.

In a Long-Term Relationship?

Both partners can get blood testing β€” even if one person has never had symptoms. If you're both positive for the same strain, you may not need suppressive therapy to prevent transmission. Many people carry herpes antibodies without ever experiencing symptoms in their lifetime.

Visiting or Travelling in Canada?

No provincial health insurance? No problem. TeleTest provides healthcare to anyone in Ontario, BC, Alberta, Manitoba, and Saskatchewan β€” including visitors, tourists, international students, and those waiting for provincial coverage to start.

  • No Canadian health card required
  • Prescription sent to any Canadian pharmacy
  • Receipt provided for travel insurance claims
Learn More

See all services for visitors

What Our Patients Say

Real reviews from Google

"Very quick and easy to get started. Doctor responded within the hour and answered my questions. Would definitely recommend."

Ryan

"Professional, discrete and efficient. Super convenient for someone with a packed schedule."

Jada

"Very user-friendly and extremely fast response from doctor for testing and medical consultation. Definitely recommend."

Serenoa

"So convenient! Super quick and the fact that you get tested and your results within 24 hours is amazing. Worth the $"

Michelle

"So much better than having to wait 8 hours in a walk in. Thank you for this service!"

Jordan

"Fast and easy results. Website easy to navigate and lots of communication. Highly recommended!"

Sarah

"Simple, fast and easy to use service. Highly recommend!"

Alex

"Very professional, efficient and quick results."

Chris

Private, Secure & Judgment-Free

We understand herpes can feel stigmatizing. Your consultation is completely confidential and your information stays between you and your physician.

No judgment, just care
Not sent to family doctor
Discreet billing
provincial privacy legislation (PHIPA in Ontario, PIPA in BC) compliant

Take Control of Your Outbreaks

Don't let herpes disrupt your life. Get treated quickly and privately β€” most prescriptions are authorized within 90 minutes.

Start Your Consultation β€” $49
Start Consultation β€” $49