TeleTest vs Maple for Online Doctor Visits in Canada

TeleTest charges $49 per visit with no subscription, while Maple costs $85/month. Compare cost, OHIP lab coverage, turnaround times, and prescriptions.

For most Canadians who need bloodwork, STI testing, hormone panels, or a prescription online, TeleTest is the better choice over Maple. TeleTest charges a flat $49 per consultation for most services with no recurring membership, orders tests that qualify for provincial coverage under OHIP, MSP, AHCIP, Manitoba Health, and Saskatchewan Health ($0 at the lab), and bundles your lab requisition, clinician result review, and follow-up treatment prescription into a single fee. Maple charges $85 per month ($1,020 per year) outside Quebec for a general virtual care membership and uses a traditional appointment workflow where ordering labs and reviewing abnormal results typically require two separate visits.

TeleTest vs Maple: Side-by-Side Comparison

Feature TeleTest Maple (October 2026)
Cost From $49/consult (no membership) $85/month ($1,020/year)
Included in fee Requisition, result review & follow-up Rx Single GP visit
Lab workflow Pick your test online first Book a GP call first
Public lab coverage $0 at lab (OHIP, MSP, AHCIP, Manitoba Health, Saskatchewan Health) Ordered during visit if approved
Lab network LifeLabs, Dynacare, Alpha Labs, APL Standard provincial requisition
Turnaround & price tools Live lab times & drug/lab prices None
Visit format Async chat (same-day, no camera) Live text, audio, or video
ON family doctor impact None (no ~$30 negation fee) None on private-pay visits
Track record 50,000+ patients, 4.9/5 Google 24/7 general virtual walk-in

1. The Cost Math: $49 Once vs $1,020 Per Year

Maple prices its flagship service at $85 per month ($1,020 per year) outside Quebec. That subscription is built for households with multiple dependents who use virtual walk-in visits every few weeks. If you only need telehealth two or three times a year for an STI check, blood panel, or prescription refill, paying $85 every month makes no financial sense.

TeleTest charges a flat per-service fee with no recurring membership. Equally important is what happens after your lab visit: if your STI screen or urine culture comes back positive, the same TeleTest clinician faxes the antibiotic prescription directly to your pharmacy at no extra charge. We also publish Canada's only phone-verified prescription drug price comparison tool (250 medications across Costco, Walmart, Rexall, and Shoppers Drug Mart) and private lab test price directory (86 tests across Ontario labs) so you know exact pharmacy or uninsured lab costs upfront.

2. Test-First Bloodwork and Measured Lab Turnaround (80k Observations)

Maple moves a traditional walk-in clinic online: you book a general practitioner visit first, explain your request from scratch, and hope the on-call doctor orders the panel you want. Generalists on a 10-minute call frequently decline extended STI testing, hormone panels, or preventive bloodwork.

On TeleTest, you select the exact test panel or prescription service from the service catalog first. Our intake questionnaire asks the clinical questions specific to that request so a licensed physician or nurse practitioner can issue your requisition the same day. Medically indicated tests are covered at $0 lab cost under OHIP, MSP, AHCIP, Manitoba Health, and Saskatchewan Health. For sexual health, TeleTest clinicians routinely order extended panels including Mycoplasma genitalium, Ureaplasma, herpes serology, and throat or rectal swabs when indicated.

Unlike other clinics that hand you a PDF requisition and leave you guessing when results will arrive, TeleTest publishes real-world turnaround times from lab check-in to result delivery across 80k anonymized test observations over the last 365 days on our lab locations and turnaround page:

  • Vitamin B12: 0.8 days median turnaround (0.3 to 2 days typical range across 3k results).
  • CBC and HbA1c (Diabetes): 0.9 days median turnaround for CBC and 1.0 day for HbA1c (0.3 to 2.1 days typical range for CBC across 20k results; 0.4 to 2.4 days for HbA1c across 10k results).
  • Chlamydia & Gonorrhea NAAT: 0.8 days median turnaround (0.5 to 1.1 days typical range across 8k results).
  • Cholesterol / Lipid Panel and Ferritin: 1.1 days median turnaround for lipids and 0.7 days for ferritin (0.4 to 2.8 days typical range for lipids across 9k results; 0.3 to 1.5 days for ferritin across 700 results).
  • Estradiol (E2): 1.4 days median turnaround (0.5 to 3.4 days typical range across 8k results).
  • HIV Serology: 5.0 days median turnaround (3.2 to 6.2 days typical range across 8k results).

3. Asynchronous Chat and Ontario Family Doctor Protection

You do not need to leave a work meeting or sit on a webcam to get a blood test requisition, birth control refill, hair loss treatment, or STI panel. TeleTest uses asynchronous secure messaging: complete a 5-minute online assessment anytime, get a same-day clinician review, and receive your requisition in your portal or your prescription by pharmacy fax.

For Ontario patients rostered with a family physician, visiting an OHIP-billed walk-in clinic deducts a roughly $30 negation fee from your family doctor's capitation pay, which can lead to derostering. Because TeleTest consultations do not bill OHIP, your family doctor is never penalized, and your TeleTest chart stays private in our EMR unless you choose to share it.

4. Specialized Clinical Programs vs General Triage

TeleTest builds dedicated workflows for services that general virtual walk-ins often rush through or refer out:

  • Sexual Health: Standard and extended STI panels, DoxyPEP, HIV PrEP, genital herpes treatment, and HPV wart care.
  • Hormones, Men's Health & PED Monitoring: Testosterone panels, TRT renewals, ED medication, finasteride and minoxidil for hair loss, semen analysis, and harm-reduction bloodwork for steroid/PED users.
  • Women's Health & Fertility: Contraception, emergency contraception (Ella), period delay (norethindrone), UTI and bacterial vaginosis treatment, and AMH fertility panels.
  • Dermatology, Weight Loss & Travel: Acne, rosacea, eczema, melasma, anti-aging retinoids, GLP-1 weight management consultations, and travel vaccines (Dukoral, Twinrix, Gardasil-9, Shingrix).

When to use Maple instead: Use Maple if you or your child need a live 24/7 video visit in the middle of the night for an acute symptom (such as a sudden fever or cough), or if a large family uses general virtual primary care multiple times every month. Neither service replaces emergency care or an in-person physical exam.

Browse TeleTest's service catalog to start your assessment in under five minutes.

Frequently Asked Questions

Is TeleTest or Maple cheaper?

TeleTest is much cheaper for individual visits and occasional care. Most TeleTest consultations cost $49 once with no subscription, and follow-up treatment for positive lab results is included at no extra fee. Maple requires an $85/month ($1,020/year) membership outside Quebec.

Are blood tests ordered through TeleTest covered by provincial health insurance?

Yes. Medically necessary community lab tests ordered by a TeleTest clinician are covered at $0 lab cost under OHIP, MSP, AHCIP, Manitoba Health, and Saskatchewan Health when provincial eligibility criteria are met. You pay only the TeleTest consultation fee.

How fast do TeleTest lab results come back?

Across 80k anonymized test observations on TeleTest's turnaround page, routine bloodwork (CBC, HbA1c, lipid panels, B12, ferritin) and chlamydia/gonorrhea testing return in a median of 0.7 to 1.1 days. Hormone tests like estradiol average 1.4 days, and HIV serology averages 5.0 days.

Do I need a video call or a family doctor referral to use TeleTest?

No. TeleTest requires no referral and uses asynchronous secure messaging rather than video calls. You complete a 5-minute online assessment, and a licensed Canadian physician or nurse practitioner reviews your request the same day.

Disclaimer: This post is for informational purposes only and does not constitute medical advice. Always consult a licensed clinician for personal health decisions. Competitor pricing and service details for Maple are based on publicly listed information as of October 2026 and are subject to change.

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