TeleTest.ca
TeleTest.ca
Already on a prescription? Renew online.
No calls, no appointment, no waiting room.
Fast and simple renewals. No medication markups, no hidden fees, no hassle.
After checkout, complete a short online form: what you're being treated for, your current prescription, your dose, and how long you've been on it. Upload your most recent prescription label or your family clinician's contact for verification.
In place of a scheduled appointment, you'll also record three short self-recorded video clips (about one minute each). Your clinician uses them to complete the mental status exam - the same check they would do in person, on your schedule instead of theirs.
A licensed clinician reviews your intake same day. Before your prescription is sent, your clinician will message you through secure messaging in your patient portal to confirm your renewal - no scheduled call, no phone tag.
Your prescription is sent electronically to the pharmacy of your choice. We don't mark up your medication - you pay what the pharmacy charges, nothing more.
$49 per renewal. When your prescription is running low, submit a quick renewal intake - subsequent renewals usually need just one updated video clip rather than three. You can message your clinician between renewals through your patient portal.
This service is designed for adults already established on a mental health prescription who just need a renewal - not a new diagnosis, dose change, or medication switch.
You have an established diagnosis of depression, generalized or social anxiety, panic disorder, or PTSD, and you've been on the same medication and dose for at least three months. Your treatment is working - you just need it renewed.
You moved cities, lost your prescriber, or your family clinician has a long wait. You don't want to start over with a brand new provider.
You don't have time to take an hour off work for a video call. Record your clips on your lunch break and get on with your day.
You'd rather not have a mental health diagnosis sit on your family doctor's chart. Your renewal is private and not shared without your consent.
We renew established prescriptions for the following conditions when your treatment has been stable. We do not diagnose new conditions or initiate new treatment through this service.
Established major depressive disorder where your current prescription has been effective and your dose has been unchanged for at least three months.
Generalized anxiety disorder, social anxiety, or panic disorder where you're stable on a non-controlled antidepressant. We do not renew controlled anti-anxiety medications.
Stable post-traumatic stress disorder treated with an established antidepressant prescription. Your symptoms must be stable and your dose unchanged for at least three months.
Mental health is health. We want you on the right care - whether that's us or somewhere more appropriate for your situation.
Real experiences from people just like you
All care is provided by provincially licensed clinicians.
Your health information is protected under provincial privacy law (PHIPA in ON, PIPA in BC, HIA in AB, PHIA in MB, HIPA in SK).
Your health information is protected. We never share your information without your consent.
Everything you need to know about renewing your mental health prescription with TeleTest.
Yes. This service is designed for patients who have been stable on the same antidepressant for at least three months and need a renewal. Our clinicians review your history, your current prescription, and three short self-recorded video clips before authorizing a 90-day renewal. We do not initiate new prescriptions, change your dose, or switch your medication through this service.
No. There is no scheduled video call. You'll record three short self-recorded video clips (about one minute each) directly in your patient portal, on your own time. These replace the in-person mental status exam - your clinician reviews them along with your intake before authorizing your renewal.
Mental health renewals require a mental status exam - the clinician needs to see and hear you to confirm you're stable. Most online services do this by booking you onto a scheduled call, which is hard to fit into a working day. We give you the same clinical information by having you record three short prompts (how you're feeling, how your medication is working, any side effects) at any time of day. The clinician watches and reads the rest in your intake. Same clinical quality, no appointment.
$49 covers the virtual consultation with a clinician. Pharmacy medication costs are separate; any private insurance you have can be applied at the pharmacy counter.
Intakes submitted during business hours (9 AM - 9 PM ET) are reviewed the same day. 90% of renewals are reviewed within 90 minutes. Intakes submitted after-hours are reviewed the next business day.
We renew established prescriptions for the following stable conditions:
You must have an existing diagnosis from a prior prescriber and have been stable on the same medication and dose for at least three months.
This service is not appropriate for the following situations, and we will not be able to help you:
If any of these apply, please see a family clinician, a psychiatrist, or another telehealth service that supports these needs.
No. At launch, this service is renewal-only. We do not adjust your dose, switch you to a different medication, or start new medications. If you need a change to your treatment, please see your family clinician or a psychiatrist.
No, unless you ask us to share. Your renewal is private and confidential. If you'd like a copy of your records sent to your family clinician, you can request it through your patient portal at any time.
Your 90-day prescription is sent electronically to your preferred pharmacy. Any private insurance you have can be applied at the pharmacy counter. Find a pharmacy near you .
Intakes submitted during business hours (9 AM - 9 PM ET) are reviewed the same day. After-hours submissions are reviewed the next business day. Most renewals are reviewed and approved the same day - 90% are reviewed within 90 minutes.
Yes. TeleTest is a Canadian telehealth platform serving Ontario, BC, Alberta, Manitoba, and Saskatchewan. All prescriptions are written by provincially licensed clinicians. We've served 50,000+ patients since 2021 and hold a 4.9/5 rating on Google. Your health information is protected under PHIPA (ON), PIPA (BC), HIA (AB), PHIA (MB), and HIPA (SK).
This service is not designed to support people in active crisis. If you are having thoughts of harming yourself or others, please reach out for immediate help:
If you've experienced a recent change in how you're feeling and need ongoing support, a family clinician, psychiatrist, or in-person therapy is a better fit than a renewal service.
Choose a health area to learn more about what TeleTest offers.
4.9/5