Acne treatment online

Skip the wait. A licensed clinician reviews your skin, prescribes a personalized plan, and sends your prescription to any pharmacy.

  • Same-day clinical reviews
  • Affordable generic medications
  • No calls or appointments

$49 consultation + pharmacy cost

Google 4.9/5 50,000+ patients 🇨🇦 Canadian

How it works

Text-based, guideline-driven medicine means no video calls, no waiting, and same-day prescriptions.

1

Submit your intake ~5 min

Answer questions about your skin and upload a few photos of the affected areas. No video call or scheduled appointment required.

2

Clinician review ~90 min

A licensed clinician reviews your intake same day. Before your prescription is sent, they'll message you through secure messaging if there's anything they want to confirm.

3

Get prescription immediate

After clinician review, your prescription (typically a 3-month supply) is sent electronically to any pharmacy you choose for pickup. Pay at the counter.

Pharmacy cost

Prescription acne treatments are commonly low-cost generics. This is usually paid out-of-pocket, but use your insurance to save at the pharmacy.

The real cost of acne treatment in Canada

What each path to treatment actually looks like

Consultation fee
Rx costs
Pharmacy
Video call
TeleTest
$49
$8–20/mo*
Any
home delivery in Ontario
Not required
optional messenger chat with clinician
Dermatologist
Free**
3–6 month wait
$8–20/mo*
Any
In Person
Online Telederm
$70–150 per visit
$8–20/mo*
Any
Required
Mail-Order Rx
subscriptions
Free
bundled in subscription
$20–80/mo
markups, hidden fees & proprietary blends
Home delivery only
Usually required

Swipe to compare

*Actual pharmacy costs. Use insurance and HSA to save.

**Using provincial insurance.

Don't Wait

Why treating acne early matters

Untreated acne can lead to scarring and dark spots. Early treatment can reduce the risk of scarring.

What we're preventing

  • Pitted scars — small dents that don't go away
  • Raised scars — bumpy marks where acne was
  • Dark spots — can linger for months or years

The Scarring Window

Untreated acne can lead to scarring over time

Good news - Treatment can help reduce new scarring and fade existing marks

Already on acne medication?

Switching to TeleTest is easy. No need to start over — just share your current prescription and we'll take it from there.

90% approved within 90 minutes

During business hours. We'll notify you by email and text as soon as your prescription is ready.

Share your history

Upload a photo of your current prescription or medication

Get approved

3-month prescription sent to your pharmacy within 90 minutes

What to Expect: Your Acne Treatment Timeline

Clearing acne takes time and consistency. Here's a realistic timeline for results.

1-4
Weeks 1-4

Adjustment period

Mild dryness, peeling, or a temporary "purge" can occur — this is normal! Your skin is adjusting to the active ingredients.

4-8
Weeks 4-8

Early improvement

Fewer new breakouts appear. Existing pimples begin to heal faster. Skin texture starts improving.

8-12
Weeks 8-12

Visible results

Continued clearing for many patients by 12 weeks with consistent use.

Optional Add-On

Custom Compounded Creams

Prefer a custom formulation? We can prescribe for compounding pharmacies too.

Standard Generic Rx

Most patients choose this

  • Health Canada approved formulations
  • Available at any pharmacy
  • Often covered by insurance
  • ~$8-20/month

Recommended for most patients

Custom Compounded

For specific needs

  • Customized concentrations & combinations
  • May be better for sensitive skin
  • Requires compounding pharmacy
  • ~$30-60/month (varies)

Custom formulations tailored by your clinician when clinically appropriate

Not sure which is right for you? Our clinician will recommend the best approach based on your skin type and needs.

Types of acne we treat

From mild comedonal acne to persistent hormonal breakouts — we have treatment options for each.

Comedonal Acne

Blackheads and whiteheads. Clogged pores without significant inflammation.

Inflammatory Acne

Red, swollen papules and pustules.

Hormonal Acne

Jawline and chin breakouts that flare with your cycle.

Adult-Onset Acne

Acne that starts or persists into your 20s, 30s, or beyond. Often hormonal in nature.

Persistent Acne

Acne that hasn't responded to OTC products. Time to try prescription-strength options.

Post-Acne Marks

Dark spots (PIH) left behind after breakouts.

Is this right for you?

Our acne treatment program works best for these situations.

OTC Didn't Work

You've tried drugstore products like benzoyl peroxide or salicylic acid, but still have persistent breakouts.

Hormonal Acne

Breakouts along your jawline and chin that flare around your cycle.

Adult Acne

You're in your 20s, 30s, or beyond and still dealing with breakouts you thought you'd outgrow.

Can't Get an Appointment

Wait times for dermatologists can be 3-6 months. Get a prescription treatment plan today.

Who is this for?

We treat adults 18+ with mild to moderate acne. Here's who we can help — and who may need a different approach.

Good candidates

  • Adults 18+ with acne
  • Mild to moderate inflammatory acne
  • Hormonal acne (jawline, chin breakouts)
  • Persistent acne that hasn't responded to OTC products
  • Adult-onset acne
  • Post-acne dark spots (PIH)
  • Looking for prescription-strength treatment

May need different care

  • Under 18 — We don't treat minors
  • Severe cystic/nodular acne — May require stronger oral medication and in-person care
  • Acne with deep scarring — May need procedural treatment
  • Acne not responding to multiple treatments — May need in-person dermatology

Note: We do not treat severe acne that requires stronger oral medication at this time. We don't provide referrals, but we can help you understand what to expect and how to find an appropriate provider.

Trusted by 50,000+ Patients

Real experiences from people just like you

Easy, quick and informative. Makes acquiring lab requisitions much easier as I don't have time to visit doctors in person.

Ryan

So convenient! Super quick and the fact that you get tested and your results within 24 hours is amazing. Worth the $

Jada

Fast and easy results. Website easy to navigate and lots of communication. Highly recommended!

Timothy

So much better than having to wait 8 hours in a walk in. Thank you for this service!

Jess

Simple, fast and easy to use service. Highly recommend!

Andrea

Very professional, efficient and quick results.

Lisa

Quick, convenient and reliable

Melissa

Very user-friendly and extremely fast response from doctor for testing and medical consultation. Definitely recommend.

Serenoa
4.9/5
Licensed Clinicians

All care is provided by provincially licensed clinicians.

Privacy Law Compliant

Your health information is protected under provincial privacy law (PHIPA in ON, PIPA in BC, HIA in AB, PHIA in MB, HIPA in SK).

Secure & Private

Your health information is protected. We never share your information without your consent.

Traveling or Visiting Canada?

Whether you're returning from travel or visiting Canada, get your acne treatment sorted before or during your trip. TeleTest prescriptions can be filled at any Canadian pharmacy — perfect for travelers who want to maintain their skincare routine.

No provincial health card required
Fill at any pharmacy
Get before you travel

Frequently asked questions

Everything you need to know about our acne treatment service.

Intakes submitted during business hours (9 AM - 9 PM ET) are reviewed the same day. After-hours submissions are reviewed the next business day. Most consultations are reviewed and approved the same day - 90% are reviewed within 90 minutes. As soon as your clinician approves your prescription, it's sent to your pharmacy immediately, so you can begin filling it right away.

No video or phone call is required for most acne prescriptions. You complete a detailed health questionnaire and upload photos, and a licensed clinician reviews your information. If the clinician has questions, they'll reach out through our secure real-time messaging chat - you can respond at your convenience.

We prescribe a range of topical, oral, and hormonal acne treatments for mild to moderate acne. Your clinician recommends an appropriate treatment based on your skin type, acne severity, and medical history, and reviews it with you before anything is sent.

No. We do not treat severe acne that requires stronger oral medication at this time. If your acne is severe enough to need that, we can help you understand what to expect and how to find an appropriate provider.

Yes. We can write prescriptions for compounding pharmacies if you prefer a custom formulation (multi-ingredient combinations). Just mention this during your consultation, and your clinician will discuss the options with you.

TeleTest is 100% online. You complete a brief assessment, upload photos of your skin, and a licensed clinician reviews everything. They respond via secure chat — usually same day — where you can ask questions and discuss your treatment plan before any prescription is sent.

90% of patients receive their prescription within 90 minutes. After your clinician reviews your assessment and you confirm your treatment plan, the prescription is sent directly to your pharmacy — or we can arrange delivery (Ontario only).

Two options: pick up at any pharmacy near you or have it delivered (Ontario only). You choose your pharmacy during the process, and we send the prescription directly — no extra steps required.

You can always request a new consultation to switch medications, adjust dosages, or add another agent to your regimen. Acne treatment often requires fine-tuning — we're here to help you find what works.

Absolutely. We understand that melanin-rich skin is more prone to post-inflammatory hyperpigmentation (dark marks after acne). We'll choose treatments that minimize irritation and can also address existing dark spots.

Yes. We prioritize your privacy and take every step to secure your information. Your results and treatment history are never shared with your family doctor without your consent. We don't bill provincial health insurance, so there's no record sent to your family doctor or their practice.

No. This service is for adults 18 and older only. If you're a parent seeking treatment for a teenager, we recommend booking with their family doctor or a dermatologist who can see them in person.

Ready to get your acne under control?

Start your assessment today and get a personalized treatment plan from a licensed clinician — usually same day.

Secure & confidential • HSA eligible

Get Started