A single 200 mg dose of doxycycline taken ≤ 72 h after condomless sex to reduce bacterial STIs.

Large trials show ~70 % fewer chlamydia & syphilis infections and ~50 % fewer gonorrhea cases in high‑risk users.

Yes - DoxyPEP reduces but doesn’t eliminate risk and doesn’t protect against HIV, hepatitis, or pregnancy.

Current evidence shows minimal impact, but we reserve DoxyPEP for those at highest risk and monitor emerging data closely.

Strongly recommended. We can arrange lab requisitions for same-day testing at the lab (if labs are open).

We prioritize your privacy and take every step to keep your information secure. While fully anonymous testing is not available due to lab and legal requirements, your results are never shared with your family doctor without your consent. If you wish for more privacy, please read more here.

Yes, our service is messaging-based, so you can access testing, prescriptions for STI treatment, and counselling without the need for a video or phone call. This approach respects the sensitive nature of your concerns and ensures your comfort and privacy while receiving care.

Yes, you can use TeleTest without provincial health coverage. We welcome patients with UHIP, private insurance, or no insurance. Lab tests may be covered by regular insurance plans, and direct billing is available at some labs—confirm with your lab provider for details.

If you're a student, insurance like UHIP or Morcare often covers routine testing, but check with your provider to confirm.

Many uninsured patients use insurance such as:

• UHIP (University Health Insurance Plan)
• Blue Cross
• Morcare
• Sun Life
• Manulife
• Green Shield

Uninsured? Our services are still accessible with clear, upfront pricing.

Your doctor will send the prescription to your chosen pharmacy. If preferred, TeleTest offers prescription delivery through a partner pharmacy for home delivery. Payment options include out-of-pocket, private insurance, or a Health Spending Account (HSA), depending on your coverage.

No, nothing is shipped to your home for standard testing. All lab requisitions and prescriptions are handled digitally, and standard tests are completed at the lab.

However, if you specifically request site-specific swab testing (e.g., for oral chlamydia or gonorrhea), a discreet testing kit will be shipped to your home address. This kit is completed at home and then dropped off at the lab for processing. This ensures flexibility and privacy for certain tests.

Please read more about our Privacy Policy here.

If you decide to pursue testing and receive a positive result, you'll be notified through an automated message once your results are available in your portal for review. A secure messaging link will then connect you with a doctor to provide treatment, issue any necessary prescriptions, and answer your questions.

Yes, all your results are available for review in your patient portal. For privacy reasons, results are automatically removed after 30 days.

Our paperwork is valid at any lab within Ontario, including LifeLabs, Dynacare, Alpha Laboratories, Med-Health Laboratories, and Medical Laboratories of Windsor. You can select your preferred lab from our province-wide list or print a copy to take with you to any lab of your choice.

If you have additional questions, we’ve got you covered! Visit our comprehensive FAQ page here to find more detailed information. If you still need assistance, feel free to reach out to our support team.

Yes, we answer common questions more extensively here: here.